Contact Information

We are happy to assist you with any questions, concerns or support requests regarding your orders, products and services.

Contact Information

Operating Company: Guangzhou Huandu Trading Co., Ltd.

Support Email: service@ralvinah.com

Contact Phone:  15821896378

Company Address:Room Q4039, Unit B4, 15th Floor, No. 33 Huangpu Avenue West, Tianhe District, Guangzhou

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM We are closed on weekends and public holidays.

Response Time

Email inquiries will be replied within 24–48 working hours. Phone support is available during our business hours. Please leave a message if we are unable to answer immediately, and we will get back to you soon.

Common Topics

• Order tracking
• Shipping questions
• Return & refund requests
• Product size, fabric and stock inquiry
• Website technical issues

Please write down your order number in your email if you have placed an order. It helps us process your request faster.